2 zoom accounts, with different emails and packages. | Community
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PAS2
Newcomer
January 1, 2024
Question

2 zoom accounts, with different emails and packages.

  • January 1, 2024
  • 1 reply
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Have an old email account but it now has the Pro package.  My new email address has the Zoom free package. Is there a way to transfer the Pro to my new email, or must I delete both accounts and start over? Any suggestions please?

1 reply

Ray_Harwood
Community Super Champion | Customer
Ray_Harwood
Community Super Champion | Customer
January 1, 2024

Welcome to the Zoom Community, @PAS2.

 

Let’s see if a Zoom staff member can help you out directly. As a Champion Customer, I don’t have access to your account.  There’s a way I could describe for you to get this done, but it’s a little involved and convoluted!! If you don’t get an answer in a couple of days, reach out with another reply here and I’ll respond. 

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