アプリの更新について

[LL11]

サインインするには、5.17.5以降のバージョンアプリが必要と出て使えません。ITチームに連絡と書かれてあるのですが、連絡先すら提示されず八方塞がりです。緊急で使うのにもかかわらず使えない状況で困っています。

[Mandel · Accepted solution]

Hi @LL11 ,

Welcome to the Zoom Community!

It sounds like you may need to update your application in order to sign in. Please see the below article for step-by-step instructions: 

• Error: Update Required - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064551 

If you still need help, please submit a request to our Technical Support Team.

Cheers,

Zoom Community Team

[MGSR]

Hi @LL11,

Did you see the previous response from @Mandel?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!