ZoomMate vs. Zoom AI Features
ZoomMate and Zoom AI Features in Zoom Workplace
A New Chapter in Zoom’s AI Journey
If you’ve been following Zoom’s evolution, you’ve probably noticed a big shift this June. The familiar AI Companion name has officially retired, making way for a simpler, smarter story: Zoom AI and ZoomMate.
This isn't just a name change—it's a reflection of how Zoom is redefining what AI means at work. Let's unpack what's new, what's staying, and how it all fits together.
From “AI Companion” to “Zoom AI”
Think of Zoom AI as the foundation—the invisible engine that powers every intelligent feature across Zoom.
What’s Changing
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The AI Companion naming in Zoom Workplace is being removed, but the features you love—like Meeting summary, Chat compose, and Email drafting—are still here.
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Each AI capability now goes by its feature name, making it easier to understand what it does.
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The sparkle icon remains your friendly cue that AI features are available.
Why It Matters
Instead of thinking of AI as a separate assistant, it’s now woven directly into your Zoom experience. You don’t need to buy anything new to keep using these built‑in tools—they’re still included with your paid Zoom Workplace plan.
Meet ZoomMate: Your AI Teammate
Now for the exciting part—ZoomMate.
ZoomMate is Zoom’s new AI teammate that doesn’t just assist you—it actually helps you get work done. It’s built for people who want to move from “talking about work” to “having work just happen.”
What ZoomMate Can Do
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Agentic Search: Ask a question, and ZoomMate searches across your meetings, chats, docs, and even your connected apps like Salesforce or Google Drive to find the answer.
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Orchestrate: Automate follow‑ups—schedule meetings, update CRMs, or create tasks—without switching tools.
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Complete: Turn meeting notes into polished slides, spreadsheets, or reports automatically.
Where and How to Get It
ZoomMate launched on June 1, 2026, for online and direct customers (English only). It’s available as an add‑on to Zoom Workplace or as a standalone subscription, starting at $20 per user per month with included AI credits. Reach out to your Account Executive for more information.
Zoom AI Features vs. ZoomMate: What’s the Difference?
| Category | Zoom AI Features | ZoomMate |
| Included With | Zoom Workplace paid plans (some usage limitations apply) | Paid add‑on or standalone plan with included AI credits |
| Main Role | Helps you summarize, draft, and compose | Searches, automates, and completes work |
| How to access | Available in Zoom Workplace products—Meetings, Chat, Whiteboard, and more | Access the work surface via web browser or the product tab in the Zoom Workplace client |
| Scope | Inside Zoom apps | Across Zoom + third‑party tools |
| Output | Drafts and insights | Finished deliverables and automated actions |
In short: Zoom AI helps you work smarter. ZoomMate helps you get work done faster.
What This Means for You
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Zoom AI features are ready to use. Access all the intelligent tools included with your Zoom Workplace plan.
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ZoomMate adds superpowers. It’s for teams ready to automate and connect their workflows. Learn more about adding ZoomMate to your plan.
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Admins stay in control. AI credit usage and permissions are managed through the Zoom web portal.
Wrapping It Up
Here’s the new AI landscape in a nutshell:
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Zoom AI → The technology layer powering everything intelligent in Zoom.
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Zoom AI Features in Zoom Workplace → The built‑in tools that make meetings, chats, and emails smarter.
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ZoomMate → The AI teammate that turns conversations into completed work.
Together, they mark Zoom’s next big leap—an AI‑first workplace where ideas don’t just stay in meetings; they turn into action.
Ready to see it in action? If you have access to ZoomMate, open your Zoom app, look for the ZoomMate tab, and start turning your conversations into outcomes. If you don't see it yet, reach out to your Account Executive to learn how to add ZoomMate to your plan.
For additional technical insights tailored to IT admins and decision makers, visit the Zoom Technical Library.
Written by Smita Chauhan, Product Adoption Expert, Zoom AI Companion & Workplace. For questions about this article or Zoom' My notes, reach out via the Zoom Community or your Customer Success team.