Payments taken after you do not renew your subscription | Community
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New Member
February 4, 2026
Question

Payments taken after you do not renew your subscription

  • February 4, 2026
  • 1 reply
  • 18 views

Anyone else have money taken out their account after their subscription ends and then get told it was for the period after your subscription ended that you still had access. Well, I never asked for access after what I paid for or I gave any permission for you to take any amount after, which strangely was less than the subscription amount, almost as if they were bypassing the stop you put on your bank account for the specific amount. This amounts to theft, but they close tickets quoting rules for subscriptions that do not really relate to this theft. The amount is negligible but if this is done to huge amounts of people, then this amounts to millions stolen. Surely this needs to stop.

    1 reply

    Newcomer
    February 4, 2026

    "This is really concerning. I’ve seen similar issues with subscriptions where money gets taken after the plan ends, and it feels like there’s no real accountability. Even if the amount is small, as you said, when multiplied across many users it could be significant. Companies really need to make sure payments are only taken with explicit consent — this shouldn’t be brushed off as a ‘rule.’ Definitely something that needs more attention."