Date override in Scheduler not working

Thanks for reaching out about the date override issue. Let me help you troubleshoot this.

There are a few common reasons why date overrides might not be working:

1. Custom Availability Settings:
Your booking page may be using custom availability instead of your general settings. When set to custom, it ignores date overrides from your main Settings page.

• Edit your booking page and go to the Availability step
• If it shows "Custom Availability", you'll need to add date overrides directly within that booking page

2. Use Existing Availability Settings:
To ensure your date overrides apply properly:

• In your booking page's Availability step, select "Use Availability Settings"
• This will pull from your main Settings > Availability, where your date overrides are configured
• Verify your date overrides are saved correctly in Settings > Availability > Date Overrides

3. Multiple Availability Schedules:
If you have multiple availability schedules set up:

• Check which schedule your booking page is using
• Make sure you've added the date override to the correct schedule
• Each schedule maintains its own set of date overrides

After making changes, try booking a test appointment on the override date to confirm it's working.

Let me know if this resolves the issue!