Logitech Tap Scheduler Failing To Update via Zoom Rooms Portal | Community
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Newcomer
nielsen_c
Newcomer
February 6, 2024
Question

Logitech Tap Scheduler Failing To Update via Zoom Rooms Portal

  • February 6, 2024
  • 4 replies
  • 5 views

We have a Zoom Room that won't join meetings because the Logitech Tap scheduler linked to the room fails to update from the Zoom Room Portal.  Has anyone had this issue previously?

    4 replies

    Q
    Newcomer
    Quinten
    Newcomer
    February 7, 2024

    we have the exact same issue here in our company since a couple days ago

    E
    Newcomer
    Elvis3
    Newcomer
    February 7, 2024

    Same issue we facing here, also the tablets (schedulers) not connecting since the latest updates

      A
      Newcomer
      acabgd
      Newcomer
      May 20, 2024

      And here I am 3 months later wondering why I can't connect!

      S
      Newcomer
      seahopki12
      Newcomer
      March 22, 2024

      Ours tap schedulers have not been auto-updating for some time. Stuck on v1.10.134.

      SourceIT
      Partner
      SourceIT
      Partner
      August 6, 2024

      I’ve encountered similar issues with the Logitech Tap Scheduler not updating via the Zoom Rooms Portal. A few things helped: ensuring the Tap Scheduler and Zoom Room are on a stable internet connection, checking that all firmware and software updates are installed, and confirming that the Zoom Room is correctly configured and linked to the right calendar. Sometimes a simple restart of the devices can resolve connectivity hiccups. If you've done all this and it's still not working, it might be worth checking network settings or reaching out to Zoom or Logitech support for more targeted assistance. Let me know if you find a solution!

      SourceIT

       

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