Using Zoom Revenue Accelerator with an unsupported CRM (e.g., Mazrica) | Community
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Dr.JOY ハオ Hao
New Member
February 9, 2026
Question

Using Zoom Revenue Accelerator with an unsupported CRM (e.g., Mazrica)

  • February 9, 2026
  • 1 reply
  • 31 views

We would like to use Zoom Revenue Accelerator (ZRA). However, we have not integrated with any of the CRMs that Zoom officially supports.

Is it possible to use a different CRM that is not on the supported list, such as Mazrica, and still utilize ZRA features?

If direct integration is not available, are there any recommended workarounds (for example, using APIs or middleware) that would allow us to sync data between ZRA and an unsupported CRM?

      1 reply

      ExpertswhoJohn
      Community Super Champion | Customer
      ExpertswhoJohn
      Community Super Champion | Customer
      February 9, 2026

      hi ​@Dr.JOY ハオ Hao ,

      I am also a developer with Zoom.

      Zoom has a very large API set, I include access to the API at revenue accelerator.
      To use that, you would have to create your own middleware software.
      You may also want to keep a look for Zapier, which does provide interim connections, but I dont think they support revenue accelerator directly yet.

      https://developers.zoom.us/docs/api/iq/#description/introduction
       

      Developers have a separate forum
      https://devforum.zoom.us/latest

       

      I hope that helps. Please like my reply if it does


      John Drinkwater
      Independent Zoom Strategy Consultant
      Zoom Community Super Champion.
      Also Zoom Developer Champion - https://devforum.zoom.us/latest
      https://www.linkedin.com/in/johndrinkwaterlordzoom/

      See my latest content; events, live and prerecorded to showcase features
      https://lordzoom.com/go/hub

      I run many events and upload most on my Youtube Channel.
      https://www.youtube.com/@boomwithlordzoom
       

       

        D
        New Member
        Dr.JOY ハオ HaoAuthor
        New Member
        February 10, 2026

        Hi John,

        Thank you for your helpful explanation and for sharing the API references and the developer forum.

        At the moment, my goal is to synchronize Deals from Mazrica to Zoom so that we can use them with Zoom Revenue Accelerator (ZRA).

        However, after reviewing the APIs currently provided by Zoom, I could not find any endpoint that clearly allows us to POST or PUT Deals into Zoom.

        Is there any way to synchronize Deals from Mazrica into Zoom without going through one of the CRMs officially supported by Zoom, such as Salesforce or HubSpot?

        I also noticed that Zoom provides the following endpoint:

        https://api.zoom.us/v2/zra/crm/deals

        Can this API be used to POST Deals directly from Mazrica into Zoom?
        If yes, are there any specific requirements, prerequisites, or limitations that we should be aware of when integrating in this way?

        Any guidance or recommended architecture would be greatly appreciated.

        Thank you very much for your support.

        Best regards.

        ExpertswhoJohn
        Community Super Champion | Customer
        ExpertswhoJohn
        Community Super Champion | Customer
        February 10, 2026

        hi ​@Dr.JOY ハオ Hao ,

        Taking into account that revenue accelerator is part of zoom I have never yet used, here is my reply.

        You would need to create an app which uses OAUTH authentication and gets a secret code which ensures only you connect.
        I see there are bulk calls you can use to upload deals.

        https://developers.zoom.us/docs/api/iq/#tag/crm

        So you post your deals, but you would need the authentication.

        Limitations I forsee, only API limits unlikely to apply, I dont see you wanting to upload deals every minute. So if you were going to do it say, daily, there would be no problem.

        Now you just need a programmer, or yourself to build an app, probably javascript based.
        from
        Granular Scopes: zra:write:crm_deal:admin
         This will be a admin app, as it works across accounts,
        SO you can make a server-server app which is easier on the seucirty side, or a general app with admin focus.

        All the best

        John

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