Zoom hosted phone numbers spoofed | Community
Skip to main content
Explorer
April 15, 2026
Question

Zoom hosted phone numbers spoofed

  • April 15, 2026
  • 2 replies
  • 55 views

We had an issue last year with one our mobile numbers being spoofed, we had to discard the number eventually as hundreds of people were being called and then calling us back (there were no calls made from us)

Now this past week, 2 of our numbers have started receiving calls from people returning calls we haven’t made.

 

We don’t seem to have support for our Zoom Phone service (other than ai chat).

Anyone know what we can do? We’ve only ever had this issue since moving to Zoom.

 

Many thanks

    2 replies

    New Member
    April 16, 2026

    The same thing is happening to me right now.  

    Explorer
    April 17, 2026

    We’ve never had this before - only since joining Zoom, there’s the third mobile number that has been spoofed while with Zoom.

    It’s very concerning, we pay Zoom for the numbers and service, yet there is no support unless we pay extra for it.

    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    April 17, 2026

    hi ​@JasonLHill ,

    I am sorry you are having this. Please report to the Zoom Trust and safety.

    Spoofing phone numbers is a hack done on the phone provider the hackers are connected to.
    Most of the major providers will stop this. But there are still some that do not check.
    I don’t believe you can spoof on Zoom.
    It is another system which will be spoofing.

    I get spoofed calls onto my mobile, claiming to be from China Embassy, wanting me to return, or pay a fee. - I am not Chinese!

    All the best

     

    John