Multiple company administration? | Community
Skip to main content
BrandonS
Community Champion | Partner
Community Champion | Partner
October 28, 2021
Solved

Multiple company administration?

  • October 28, 2021
  • 1 reply
  • 4 views

Is anyone here a reseller or have the need to help manage various company's systems for phone and/or meetings?  It seems a single email cannot be attached to more than one company at a time.  So, how you are all doing it?  Screen share with the customer is less than ideal in most cases.  Email aliases for each client seems a possible work around.  I hope Zoom is giving consideration around this.

 

    Best answer by RajanB

    Hi BrandonS

    You're right that a single email account can't be a member of more than one Zoom tenant & won't be able to administer the multiple Zoom tenants.

    If you're a reseller, you might want to look at sub-account/bulk licensing feature. With this feature, you (reseller) becomes a master account and then you can create sub-accounts for your various customers with an email address that is part of the master account.

    1 reply

    RajanBAnswer
    Employee
    October 28, 2021

    Hi BrandonS

    You're right that a single email account can't be a member of more than one Zoom tenant & won't be able to administer the multiple Zoom tenants.

    If you're a reseller, you might want to look at sub-account/bulk licensing feature. With this feature, you (reseller) becomes a master account and then you can create sub-accounts for your various customers with an email address that is part of the master account.

    BrandonS
    Community Champion | Partner
    BrandonSAuthor
    Community Champion | Partner
    October 29, 2021

    I appreciate the reply and will reach out to my channel manager to ask about setting this up.  Thanks.