I cannot text an International phone number on my zoom app even though my settings are enabled

Forum|Forum|3 years ago
June 1, 2022
3 replies
2 views

I keep receiving an error message that it won't send through. The international texting has been enabled with all countries selected. How do I get it to successfully send?

S

SBBNN

Employee

Hi Fornaroml,

Can you please submit a support ticket via https://support.zoom.us/hc/en-us/requests/new to have a closer look into this issue?

Thanks.

Kind Regards,

O

OliverVillarin

Newcomer

Hi Fornaromi,

Please follow the steps below:

Account management -> Billing -> Look for Zoom Phone -> Click "View/Edit Countries/Regions" -> Go to SMS then enable the countries you want your user to be able to send SMS to.

Thanks,