Getting to configure and use a Zoom Phone
For a new user, it is difficult for me to find an intuitive way to configure our only phone number. When a help document says go to Settings, I can't figure out how to get to a screen for phone settings.
We are a small nonprofit with a single phone number where our callers will be prompted to leave a message that we hope will be transcribed and sent to a designated email address. So here is what I am looking for:
1- An easy way to get to phone management interface as this is the primary Zoom service we will start out with.
2- Upload a greeting recording audio file,
3- Configure incoming voice messages to be transcribed automatically
4- Enter an email address where the transcriptions are emailed by default.
Once the above is done, I need to find out a way to give our receptionist access to the phone interface so they can login and make & receive phone calls.
Please guide me like you would guide a 5th grader to documentation where I can learn to do all of the above.
Thank you.