[Feature Request] Bilingual Text-to-Speech Support for Voicemail and Auto Receptionist in Canada | Community
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Newcomer
August 21, 2025
Question

[Feature Request] Bilingual Text-to-Speech Support for Voicemail and Auto Receptionist in Canada

  • August 21, 2025
  • 1 reply
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We are a bilingual organization (French/English) based in Canada. When configuring voicemail greetings and auto-receptionist messages in Zoom Phone, we are currently required to create audio files manually because the text-to-speech (TTS) tool only allows us to choose one language/voice at a time.

Our need: We would like an option to concatenate or alternate French and English within a single text-to-speech greeting, ideally with:

The ability to select different voices or languages within the same audio message (e.g., first section in Canadian French, second section in Canadian English);
An interface optimized for bilingual organizations, where we could easily create professional, seamless dual-language greetings;
Compliance with accessibility and official language standards in Canada.
Currently, combining both languages requires us to make external audio recordings, which is time-consuming and less flexible for updates.

This improvement would greatly benefit all bilingual Canadian organizations and any other users needing to serve clients in more than one language.

Thank you for considering this request!

1 reply

MGSR
Community Manager
Community Manager
August 21, 2025

Hi, @aminebenchagra. Thanks for the suggestion! However, the Zoom Community is not a place where feature requests are tracked; we highly encourage you to submit this idea as feedback. You can check this article on how to submit one.