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Newcomer
January 25, 2022
Question

Common Area Phone

  • January 25, 2022
  • 1 reply
  • 1 view

Hi! My employer would like to add our common area phone to the company directory or the company contacts in Zoom. Any suggestion on how to do that?

    1 reply

    FORE-Craig
    Specialist
    Specialist
    January 25, 2022

    Hi Glad,

     

    Which device(s) are you using for Zoom Phone (desktop computer apps, mobile phone apps, desk phones)?

     

    Common Area Phones will show up automatically if you start typing it's name (set in Phone System Management > Users & Rooms > Common Area Phones). Theoretically, you should be able to add it to External Contacts, but I haven't found a way to specify just an extension number there that the web portal will accept.

     

    I hope this helps!

    Craig

    GladAuthor
    Newcomer
    January 25, 2022

    Hi Craig!

    Thanks for the feedback.

    We are using a Yealink conference phone.

    If I add it as an external contact, it will need an email which it doesn't have.

    I think what my manager wants is to add that common area number to the company contacts so everyone can see it immediately. And I am having a hard time finding that feature to add.