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Explorer
December 10, 2024
Question

Adding new users

Is the email required to add a new phone user?

    4 replies

    Community Champion | Employee
    December 11, 2024

    @ttobias it is since they still need an account on Zoom, even if they don't host meetings,, and that is done via their email address.

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    ttobiasAuthor
    Explorer
    December 11, 2024

    Thank you!  What about phones that dont have a user such as a break room or a conference room? Would those be added under common area?

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    Community Champion | Employee
    December 11, 2024

    Correct, they would be set up under Common Area Phones.

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    Explorer
    December 27, 2024

    Note that not all common area phones use a common license.
    Most of my common user licenses have the full unlimited plans.
    Example. We have auto service centers.
    We name the phones counter-1, counter-2, etc.
    These need full license to take and make calls and be fully functional.


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