10DLC SMS Campaign Rejected due to Brand name not consistent with online presence

Dear Community,
This 10 DLC Campaign approval process needs more structure and clear guidance on what is required and how to complete the form.
I have tried all but my campaign has not been approved. Each time, I am asked to fix this, or that. Once issues are fixed, case gets declined or rejected again for a new reason. At some point, it does not make any sense.  The last instructions I worked on was about adding contact information to online presence. After making changes, I re-submitted my request for approval. I was surprise that my request was rejected again.
Upstream CNP declined sharing request for campaign XXXXXXX.
Explanation: Brand name inconsistent with online presence. Privacy Policy/Statement missing from online presence. XXXXX
Brand name and trade name are not the same, an explanation with proof has been provided. 

Does anybody has an idea about to solve the above isscues?

Thank you