Zoom unusably slow on Ubuntu 22.04 ... possibly issue with nVidia drivers/hardware | Community
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cpsyctc
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May 9, 2022
Question

Zoom unusably slow on Ubuntu 22.04 ... possibly issue with nVidia drivers/hardware

  • May 9, 2022
  • 6 replies
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I use zoom a lot , my work is pretty dependent on it.  Previously it has worked pretty well but I have just had to change machines and move from Ubuntu 20.04 to 22.04.  Now zoom is unusably slow from launch: even entering my Email address and password is hopelessly slow.  I think this is an issue that is not unique to zoom and I've seen something similar with Chromium and derivative browers, Rstudio, even Ubuntu disks.  I think this is an issue with the graphics driver and hardware acceleration as switching acceleration off in Chromium solves the problem there.  I think it may be related to this: https://www.reddit.com/r/Zoom/comments/twotkf/install_zoom_on_ubuntu_2204/ but the solutions thre don't work for me.  The machine is a "Clevo" with "AMD Ryzen 7 5800H with Radeon Graphics" and "GA106M [GeForce RTX 3060 Mobile / Max-Q]" (from lshw).  I would really love an early fix for this!  TIA, Chris

      6 replies

      T
      Newcomer
      tmousawnf
      Newcomer
      May 9, 2022

      I haven't been able to get the Zoom client to work well with my Ubuntu 22.04 install. I am joining through the browser. I did notice the Zoom client was so slow it was unusable before abandoning it. I found that hardware acceleration was causing the slowness. Same with Chrome. In Chrome, I select Settings, expand Advanced and select System. I then toggled off `Use hardware acceleration when available` and that completely fixed my Chrome. It helped in the Zoom client when I was trying to use it, but if your experience mirrors mine, I wasn't able to share my screen in the Zoom client. I have started using Chrome to use Zoom and it allows me to share my screen.

        P
        Newcomer
        Philip2
        Newcomer
        July 14, 2022

        I recently switched from Kubuntu 20.04 to OpenSuse Tumbleweed with KDE and have the same problem. I don't use Chrome. My browser is Firefox, but I use Zoom as a standalone app, not in a browser. I also don't have an Nvidia card, just the onboard Intel graphics in my Thinkpad. Any advice would be appreciated.

        T
        Newcomer
        tmousawnf
        Newcomer
        July 19, 2022

        I recently upgraded to a newer version of Zoom (currently on version 5.10.7 (3311)) and have since reverted back to using Wayland on Ubuntu 22.04. With the later Zoom client, I'm able to join, share my screen, etc. without issue. I do occasionally see a crash on application startup, but I report it and continue on and it seems to work. I can share my screen and specific application windows and it seems to work well. Not sure if the later versions of the Zoom client would work better for OpenSuse Tumbleweed.

        C
        Newcomer
        cpsyctcAuthor
        Newcomer
        July 19, 2022

        Just upgraded to 5.11.3 (3882) for Ubuntu and checked and I am using Wayland.  No change: zoom is completely unusably slow for me and this has been going on for weeks.  Time to give up zoom for me I suspect.  I am no fan of Gurgle but I find now that I am using Gurgle meet: no time limit, no participant limit, not restricted to people with a licence (unlike M$ teams) and screen sharing works.  It's not as good as zoom when zoom was working but this is becoming simply a time waster for me.

        T
        Newcomer
        tmousawnf
        Newcomer
        July 19, 2022

        I'm sorry to hear this. I just upgraded to 5.11.3 (3882) today and don't have this issue. Did you make sure that hardware acceleration is disabled? Settings > Video > Advanced > Use hardware acceleration for receiving video (uncheck)?

        Z
        Newcomer
        zlodes
        Newcomer
        September 15, 2022

        Ubuntu 22.04

        AMD Ryzen 7 3700X 8-Core @ 16x 3.6GHz
        32 Gb fast RAM

        NVIDIA GeForce RTX 2080 SUPER
        NVMe SSD

         

        PC goes very slow when Zoom is working.

          L
          Newcomer
          Levi4
          Newcomer
          September 26, 2023

          Zoom video coming from me is very slow, unusable if either Firefox or Chrome runs along with Zoom. If I stop both browser then it is useable. Unfortunately I do need a browser when I am on zoom meetings. It is not about memory or cpu usage, both are very low. Maybe the graphics issue mentioned above causes this. My video card is Radeon though, not nVidia.

          P
          Newcomer
          pvti
          Newcomer
          September 19, 2024

          I'm having Zoom Workplace app installed from the official .deb file (Sep 2024) on Ubuntu 24.01 with NVIDIA RTX 3060. The machine becomes extremely lagged when using zoom with screen presentation.

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