Zoom Meeting and Audio Settings Window Closes Immediately

У меня такая же ситуация, я делал абсолютно все, даже снес все драйвера вплоть до realtek'a, ничего не помогает

Я разобрался со своей проблемой. В Windows у меня был установлен слишком высокий формат микрофона. Уменьшение его с 192000 Гц до 44100 Гц решило проблему.

I have exactly the same problem and have spent hours trying to correct it. I have Windows 11, AMD Radeon Graphics. The Zoom Workplace app opens fine, but the minute I start a meeting, the meeting screen flashes on my monitor, then disappears. Then it flashes on for another half-second before giving up. Same problem in Zoom settings, when I access the audio settings, the settings screen immediately disappears. No other settings cause the disappearing screen than audio. I have no such problems if I use my web browser for Zoom, or if I use my laptop Zoom app, also Windows 11. My problem is that I host zoom meetings often on my desktop, and Zoom on my browser loses multiple options and screens.
I have:

1. Uninstalled and reinstalled Zoom

2. Restarted my computer

3. Made sure the Zoom app is updated to latest version

4. searched through multiple security and firewall settings to make sure Zoom, the microphone and the video are enabled.

5. Updated my graphics card and checked security settings on it

6. Done tens of device checks to make sure of updated drivers. 

7. Done multiple Google and AI searches. This is the first post that replicates my issue. 

This all happened after I returned from a three-week trip. I updated the Zoom Workspace app before running it and haven't found a way to roll back the update. I'm guessing it's a glitch (perhaps with AMD?) in the update, which works fine on my laptop (Intel). 

I'd really appreciate help!

Thanks,

Von

its happening to me too on a intel based windows 10 pro. last week perfectly fine then overnight it started crashing and not just when I try to join a meeting  but just trying to open up the sound setting in the zoom settings gui. It happens every time I select "audio". it crashes the settings window. my guess the meeting window crashing and the settings window crashing are both because of a bug in audio settings of the last update.
Can we PLEASE get bug fix asap? or at least give us a way to roll back the update.

I'm also running into the same problem and found out that it has something to do specifically with the mic and not the speakers (idk if this is the case with everyone) because when you try to test mic & speakers, the speakers work but once you get to testing the mic it closes the entire meeting. I've tried searching for driver updates for my mic (Maono AU-A04) and found none but some unnecessary upgrades to the mic but it didn't fix the issue. Additionally, it seems that the meeting is still running in the background because when I tried restarting or rejoining my own meeting, it prompts me to end the last meeting. 

I've just now found a fix to the problem but again I'm not sure whether this will work with everyone but try this:

1. Go to your Control Panel

2. Search up "Manage Audio Devices"

3. Disable all other mics except for the one you're using
4. Now with the mic you have enabled, right click it, and go into "properties"

5. At the top, go to the tab that says "Advanced"

6. Then click the drop-down below "default format:" and you will see 2 or 3 values like "(1 or 2 channel, 16 or 24 bit, ######Hz)"

7. Choose an option that is below "48000 Hz" I haven't tried other values that are higher but this frequency works

You can try this to fix this issue temporarily:
1. In your windows bar search up "Control Panel"

2. Within the control panel search "Manage Audio Devices", click on that option and don't click "SOUND"

3. Go to "Recording" found at the top of the pop-up

4. Right click on all devices that isn't being used and disable all of them

5. Now with the device you're using and kept enabled, right click and go into its "Properties".

6. Go to "Advanced" found at the top

7. Under "default format:" there is a drop-down, click it and you should see various options that look like "(1 or 2 channel, 16 or 24 bit, ######Hz)

8. Chose an option that has 96000Hz or lower.

9. Then click Apply

For some reason any 6 digit frequency is not allowed in zoom meetings. ALSO, don't forget to change back to the higher frequencies after the bug has been fixed if you prefer.

Hi community members!

Our engineering team has released a fix for this issue in the 6.4.0 version of the Zoom app.

Please update your app and let me know if that resolves the issue for you.

Zoom Workplace 6.4.2 still crashed on joining a meeting.

It also crashes when selecting Audio in the Settings panel.

CarlA suggested the fix had been applied in version 6.40.
My version is 6.4.2
As far as I can tell the Hz value stayed the same.
However, I have removed the entire headset software (Jabra), including the drivers, and will try reinstalling it.