Why is my "email sign on disabled" as a host? | Community
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Newcomer
EmilyH
Newcomer
June 4, 2025
Question

Why is my "email sign on disabled" as a host?

  • June 4, 2025
  • 2 replies
  • 9 views

I would be grateful if someone can anyone help! 

This error message keeps popping up every time I wish to start a meeting - which I, as a host - have scheduled with a client. I have to log on manually but the system recognizes me as a "guest" and I have to wait for the host to start. How is this possible if I am the host! This has been an annoying problem for months. 

The problem happens only with my laptop and not with my mobile phone.

2 replies

storyhub
Community Super Champion | Customer
storyhub
Community Super Champion | Customer
June 4, 2025

Without screenshot details I can only guess that you are joining the meeting and not signing in. Try starting the meeting from within the web portal by selecting the meeting then clicking start.

E
Newcomer
EmilyHAuthor
Newcomer
June 14, 2025

Hi, thanks for responding. Your suggestion doesn't work either - tried it many times, for various meetings since January 2025. Unfortunately I can't paste the screenshot because I "do not have permission to upload images" and there isn't an attachment option that I can use. From the zoom workplace window that I try to sign in, a window pops up with the message " your email sign-in is disabled". I've tried disabling my corporate VPN function (restarted my lap top several times, and waited for a bit before signing onto the workplace) but nothing worked. 

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