I'm a therapist and have been using Zoom for years. Now when I send my clients an invitation link, they can no longer join via browser, they get an error and have to download Zoom. They don't all want to download the app and this could cost me business.
I haven't changed any settings - Does anyone know what's up? TIA
Be sure the Show a Join from your browser link is ON.
Those joining can click Cancel in the pop-up window, then click the Join from Your Browser link if you do not want to download Zoom before joining the meeting.
Note: You are not required to download Zoom on a desktop device before joining, but you will have access to limited functionality if you join from your browser. If you want to join a meeting from an Android or iOS device, you must download the Zoom mobile app.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
