We have 3 licenses under my name. I want to transfer one to another employee. How do I do that? | Community
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August 17, 2021
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We have 3 licenses under my name. I want to transfer one to another employee. How do I do that?

  • August 17, 2021
  • 1 reply
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As noted above, i set up all the licenses for our company, so they are all under my name.  Our new HR director needs one that is not attached to me for privacy reasons.  Do I need to cancel one of mine and have him sign in for one?  

    Best answer by Bort

    Hi @CathyW 

    After you've purchased licenses on your account, you can only assign those licenses to users on your account. If they need an account independant from yours, then you will need to create that entirely separate account. You don't need to necessarily cancel one of your licenses, as that can possibly be used by someone else in your organization who can be on the same account as you. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    1 reply

    Bort
    Employee
    BortAnswer
    Employee
    August 17, 2021

    Hi @CathyW 

    After you've purchased licenses on your account, you can only assign those licenses to users on your account. If they need an account independant from yours, then you will need to create that entirely separate account. You don't need to necessarily cancel one of your licenses, as that can possibly be used by someone else in your organization who can be on the same account as you. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.