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Newcomer
debh
Newcomer
February 4, 2022
Question

viewing all participants in a meeting

  • February 4, 2022
  • 1 reply
  • 351 views

how to view all participants when I join a zoom call. For example: I join a zoom call of 5 participants. I can only see the person speaking, but not the other participants. there is no "button" to select on my screen to show all participants. I log into zoom on my browser.  I have a MacPro laptop. How do I do this? Am I logging in incorrectly? Should I log in via an app on my laptop? thanks for any help.

    1 reply

    Ami_88
    Community Champion | Employee
    Ami_88
    Community Champion | Employee
    February 4, 2022

    Hi @debh ,

    To see the meeting participants you need to go for gallery view option --> check screenshot 1

    Also this support article covers switching between gallery & speaker view for desktop/ mobile app & Web client , here

     

    If this has answered your question to your satisfaction, please click the "Accept as Solution"

    D
    Newcomer
    debhAuthor
    Newcomer
    February 4, 2022

    Others in a zoom meeting have told me to click on the view button.....but I don't have that "button"  on my Zoom screen as is shown in the support article you sent to me.  I don't understand why that is not showing up on my screen.  I checked with Apple tech support to see if it was some setting I had that blocked this, but that was not the problem.  Do you know why this is not showing on my screen?  I can see the participant who is speaking and the participants can see me on their screens in that gallery view.....so I am perplexed! thanks for any help!

     

     

    A
    Newcomer
    andrew2
    Newcomer
    February 11, 2022

    Hi @debh,

    Which browser are you using (Firefox, Chrome, Edge, Safari, Internet Explorer) ? Have you tried joining from other browsers like Google  and still no view button ? 

     

    In general, The web client has limited features and functions compared to the desktop app. Also I believe Zoom is optimized best on both Chrome & Mozilla as browsers 

     

    Check this support article on getting started with Zoom Web client here


    This is the keyboard shortcut key for switching between gallery and speaker view, but it depends how you join th emeeting as to whether this will work.

     

    • Command(⌘)+Shift+W: Switch to active speaker view or gallery view, depending on current view
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