Using Scheduler for Meetings

Hello   @Holstevents

Thank you for more details. Unfortunately, the meeting feature does not have an option to send out reminders for meetings that users are registered for. Once a user registers, they get the email confirmation, and that is all they receive concerning the meeting. You can manually send out the confirmation email again prior to your event, and the steps to do so are listed at the end of this comment. 

If you have a Webinar license, if you schedule a webinar with registration you can send out a confirmation email upon registration, as well as a reminder email 1 hour, 1 week, and 1 day before the Webinar. This is a useful feature; it is simply unavailable for Zoom Meetings. 

If you are looking to utilize email reminders for your events, I would recommend looking into the Webinar feature to see if that fits your needs as Webinars do allow for email reminders to go out whereas meetings do not. 

This may not assist in your scenario as it is an individual setting, but this feature can be utilized for upcoming meeting reminders: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065537 

Lastly, there is a process you can manually perform to send out reminder emails to registrants, but it is cumbersome. The process is outlined here in another community thread: https://community.zoom.com/t5/Zoom-Meetings/HOW-TO-SEND-REMINDERS-FOR-ZOOM-MEETING-REGISTRANTS/m-p/77450/highlight/true#M42250 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

Hello @Holstevents 

I apologize, the Zoom Scheduler should allow you to send out reminders when making the Schedule: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061857 

I think it would assist here if you detailed your workflow which could assist in understanding what is not going right for you. "Zoom Scheduler leverages the Zoom platform to connect users to their calendar, where they can generate slots of scheduled availability for attendees to then select a preferred time on both parties’ calendars." It appears that you are creating meetings with registrations and expecting the Zoom Scheduler features/functions to work in tandem with the already scheduled meeting, whereas the Zoom Scheduler is a tool utilized "to save time and streamline appointment scheduling." 

You would use Zoom Scheduler to make an appointment between yourself and another user, or yourself and a group of users where a link is sent out and then all parties involved can see time availabilities to meet, then the person the link is sent to can schedule a meeting with you when you are available. The meeting that is scheduled can be customized and email reminders can be sent out, but this is separate from the meeting with registration with hundreds of people that you are working with.

From my understanding, you're doing things correctly with your events as they are large scale, you already have a date for the event, and you require users to register. Zoom Scheduler would work as if you wanted your attendee(s) to pick a date, and they would then schedule a meeting with you when you are available which shows on your linked calendar.

I hope the above makes sense. If it does not please let me know and I will be happy to further assist.

Thank you,
Jake