there is no blur background option in my pc though virtual background works

Hi @ajaypande @jdott16 is correct you must have those device specifications

MacOS Monterey 12.1; 1.8 GHz Dual-Core Intel Core i5 

Zoom 5.9.1

I think this meets the specifications, but still no blur option on my 2017 Mac Air.  

This is not user friendly at all. I  don't have blur and have the latest Zoom and latest MAC software update.  I even restarted the program and nothing.  There is no blur.

I cannot believe this fiasco! So many having the same issue as me and not a peep out of Zoom who has been touting their newest feature which doesn't work! I screwed around for half an hour on my Windows 10 64-bit machine, and all of a sudden, a pop-up, I installed it, and there it was! But I have no idea what I did to invoke it.  Thereafter, I have been trying to find this patch, to no avail.. 😞 There is NO such option as Blur under Virtual Background - in fact, there are no other useful menus under VB. Disappointing. Time to move on to some other software.

I as well am not able to see a blur option on my virtual backgrounds menu on my laptop.  I have updated Zoom to  version 5.9.3 and have the following processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.60 GHz which meets minimum specs.  Would greatly appreciate any help which could be provided.

Same problem... we just upgraded to Pro so we could use "blur" & not have to use a green screen for virtual backgrounds to work better than they do without (not well).  I have downloaded what seems to be the latest version, as no download came with the Pro upgrade.  "Blur" does not come up as a choice & I can't uncheck the "I have a green screen" box to see if that's the issue.  Called support but apparently Pro doesn't include technical support. Extremely frustrated...

Hello! I see that no comment here has been accepted as a solution for this, so I thought I would weigh in!

The simple explanation is that "Virtual Backgrounds w/out a green screen "and "Blur Background" require significantly more CPU and GPU power than using a green screen, and the Blur Background feature cannot be used with a Green Screen. 

(example of green screen)

Even if your computer supports virtual backgrounds with a Green Screen, it may not support the more CPU/GPU intense "blur background" feature. If you cannot turn off the green screen option for virtual background, then your computer will not be compatible with the blur background feature.

While this article https://support.zoom.us/hc/en-us/articles/360043484511  tries to be conclusive about minimum specs, it's a bit lengthy and doesn't have every compatibility/incompatibility listed. It is however an excellent starting point, and if your hardware is lower than the minimums listed here you will not be able to use "blur background" or "virtual background without a green screen". 

Please mark this as a solution if this answers your question.

Thanks,

Micah

Hello MicahHoffman and Thomas852,

I currently have the same issue.  No option to blur my background.  And Yes I meet all the requirements to blur my background.  I do not even have an option key to blur it, so this shows me it is an issue on Zoom's end.  Please fix and let me know.