Stopping zoom from trying to send an outlook email after scheduling a meeting | Community
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kathyr
Newcomer
October 14, 2021
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Stopping zoom from trying to send an outlook email after scheduling a meeting

  • October 14, 2021
  • 4 replies
  • 36 views

Hi,

I know I have done this before, but I got a new computer and can't work out how to do it again. When I schedule a new meeting Zoom tries to open outlook in order for me to send an email to other participants. I do not have an outlook account (has backfired and removed emails when I did it previously and so do not want to take that risk again!) and so I end up wasting quite a bit of time waiting for it to realise it is not working and then cancelling it. I am sure there is somewhere in the settings that allows me to stop this occurring. I would really appreciate your help! When responding, please assume I have no idea what I am doing and  start from the beginning regarding which options I need to chose. I did find one post on the community discussion board but couldn't work out how to find the page that was screen-shotted...

Thanking you in advance,

Kathy

    Best answer by kathyr

    Thank you so much Bort- it worked!!

    4 replies

    Bort
    Employee
    Bort
    Employee
    October 14, 2021

    When you schedule your next meeting, switch the Calendar option from Outlook to Other Calendars: 

    This will prevent the desktop client from opening Outlook each time. Instead, it will just open the meeting invite details, which can be easily closed if you don't need it. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

      K
      Newcomer
      kathyrAuthorAnswer
      Newcomer
      October 15, 2021

      Thank you so much Bort- it worked!!

        N
        Newcomer
        NarwhalFaerie
        Newcomer
        January 30, 2023

        I noticed that you can open a scheduled meeting and make this change too. I don't know if this will prevent a future launch of Outlook, but I hope so.

        A
        Newcomer
        Alexand875
        Newcomer
        January 26, 2024

        Other Calendars is no longer an option.  And now Zoom downloads Outlook every time I start a new meeting.  I get a popup every time and have to click 3 times NO to sharing confidential information with Microsoft, and then I have to quit Outlook (which I didn't open in the first place).  I have never had Outlook. I don't want Outlook. I have deleted it repeatedly but Zoom keeps installing it on my computer.  Is there any way to stop Zoom from doing this?

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