recording still processing 12 hours later and unable to start another meeting | Community
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Newcomer
August 23, 2021
Question

recording still processing 12 hours later and unable to start another meeting

  • August 23, 2021
  • 1 reply
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recording still processing 12 hours later and unable to start another meeting

    1 reply

    jdott16
    Community Champion | Employee
    Community Champion | Employee
    August 24, 2021

    @JackieClarke 

    I am sorry that you are experiencing this issue. Normally, a recording can process up to double the time of the meeting. For example, if you held a meeting and recorded it for an hour, it can take 2 hours or more to process. If the recording is taking longer than this, your best option would be to reach out to support so they can investigate and push the recording through if needed. You can find out more on submitting a support ticket here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support I hope this helps!