"Personal Meeting is disabled" error message appears when Scheduling on Behalf of Others | Community
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M
Newcomer
michauda
Newcomer
May 11, 2023
Question

"Personal Meeting is disabled" error message appears when Scheduling on Behalf of Others

  • May 11, 2023
  • 1 reply
  • 0 views

One of our staff gets this error message whenever she Schedules on Behalf of. 

This has just started. I have checked the settings of the person she is scheduling for - their Personal Meeting Room is ENABLED, and "Use personal Meeting ID when scheduling a meeting" is DISABLED.

 

Has anyone else had this issue, or have any ideas?

    1 reply

    YaBoiB
    Community Champion | Employee
    YaBoiB
    Community Champion | Employee
    May 11, 2023

    Hello @michauda, 

     

     When they go into the meetings tab and then click on the dropdown for the person that they want to schedule for, then click on schedule meeting is the "generate automatically" enabled by default or is the PMI enabled by default? Screenshot below. 

     

     if so, disable this setting in both persons settings tab. 

     

     

    Let me know  if this helps. 

     

    Thanks, 

    Brandon

    M
    Newcomer
    michaudaAuthor
    Newcomer
    May 12, 2023

    Thanks Brandon, yes "Use Personal Meeting ID" when scheduling a meeting is disabled in both of their settings.

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