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area78
Newcomer
October 28, 2024
Solved

Personal Meeting ID Disabled

  • October 28, 2024
  • 1 reply
  • 5 views

We recently merged one account into another (both are PRO) and personal meeting ID for the one that merged now comes up with a note that that feature has been disabled.  The personal meeting ID for the main account is working fine. How can I enable a personal meeting ID for both accounts? Do I have to separate them again?

Best answer by jdott16

Hello,

 

Please make sure that the user in question has Personal Meeting ID enabled on the web: 

 

Once this feature is enabled you should be able to utilize it.

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

1 reply

jdott16
Community Champion | Employee
jdott16Answer
Community Champion | Employee
October 28, 2024

Hello,

 

Please make sure that the user in question has Personal Meeting ID enabled on the web: 

 

Once this feature is enabled you should be able to utilize it.

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

CarlaA
Community Manager
CarlaA
Community Manager
November 5, 2024

Hi @area78! I just wanted to let you know that I’ve marked @jdott16's response as the accepted solution as I believe it answers your question. I hope it helps! If you have any more questions or need further clarification, feel free to ask.

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