Name not showing up correct when in a meeting | Community
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Newcomer
February 8, 2024
Solved

Name not showing up correct when in a meeting

  • February 8, 2024
  • 3 replies
  • 11 views

When I am on screen in a meeting, the name I have set up in my profile is not the same that I put in my profile.   In my profile I have clearly input my first and last name, with the first letter Capitalized.   In my screen when in a meeting, my name shows up only as my first name with the first letter lower case.

 

How do I fix this?

 

 

Best answer by storyhub

If you "joined" the meeting then you had the choice to enter your name on the same window as the meeting id and it can be different than your profile name. If you joined the meeting using a link provided by the host the name used will still be that name entered on the "join" window if it had the remember box checked. Next time join manually by entering the meeting ID and check the name on that window.

3 replies

storyhub
Community Super Champion | Customer
storyhubAnswer
Community Super Champion | Customer
February 8, 2024

If you "joined" the meeting then you had the choice to enter your name on the same window as the meeting id and it can be different than your profile name. If you joined the meeting using a link provided by the host the name used will still be that name entered on the "join" window if it had the remember box checked. Next time join manually by entering the meeting ID and check the name on that window.

Newcomer
June 17, 2024

I have done everything suggested. My profile has my name. My display name is correct. And sometimes my real name does appear to the host. But more often what the host sees and comes up on my window is Zoom User. If the window comes up I can change it manually. But the problem is when a host sees Zoom User and won't let me in.

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
June 19, 2024

 

Newcomer
July 28, 2024

Check your meeting platform settings for name display options, as it may be overriding your profile settings. Additionally, ensure that your profile is fully updated and synced; sometimes logging out and back in can refresh your information.

Newcomer
July 28, 2024

My name display is my actual name. That is the mystery. Why my name is in the box for Display Name but the actual display name is Zoom User. The Zoom Workplace box shows ZU instead of my picture.