Meeting invitation text keeps getting replaced

Hi, @alopez,

My Zoom Outlook add-in doesn't do that, but it was a recent installation.  I've found several people with questions who installed Zoom Outlook add-ins a long time ago which has a different user interface.  (Note: I tested new Meetings, new Appointments, and adding/deleting attendees from Appointments.)

How long ago was your add-in installed?  At what point in the process does that message appear?  Is it ONLY when you add or delete someone, or does this happen when you simply make the initial Meeting or Appointment?

I don't see any solutions below to this issue. This happens every time I update (add users, content) to a recurring meeting with Zoom in outlook.

I end up having to reply-all to the meeting invitees to provide information that should be in the meeting invite.

Zoom just used to add the incredibly obnoxious Zoom table to the bottom of the other items in the invite - but now it's just replacing it wo an option for me to tell Zoom 'Don't do that!!'

And I have the latest zoom plug-in for Outlook - I get prompted to update all the time. This used to be sporadic - but now I can count on this happening everytime with recurring meetings.

It's been two years since this issue was reported and Zoom still can't provide an answer.

I found a thread where this was reported in January 27th 2022, and the thread was marked Resolved with a link that just points to a link on how to use the Zoom Plugin but there was zero information regarding the issue reported or how to prevent it.

One of the users in that thread then went ahead and created another thread since they figured they were getting no answers because the thread was already marked as resolved, and of course that thread also went unanswered and unresolved.

Now I find this thread that is also from 2022 hoping for something to work with and this one at least has a post from a month ago, March 1st, 2024, with a user who is also having the same problem which confirms that Zoom has done nothing to fix this for the past two years. I have an end user experiencing exactly what everyone in these threads has been reporting and we have the latest version of the plug in (ver 6.0.0.1012) and yet the issue occurs as described since January 2022. Two years and three months and still no answers. At least our organization won't have to deal with this for much longer. We'll be moving over to Microsoft Teams soon which will save us all from this headache. Good luck to everyone else who is experiencing this issue. 

Yes, I am having this issue also for more than 6 months now. Whenever a meeting is updated (new attendee, meeting moved, participants removed, etc.,), it wipes out the meeting details. Our IT team tried several things, but they are unable to fix the issue. It is very frustrating and takes lot of our time.  Hope Zoom can find a solution soon. 

I'm having the same issue.  Zoom deletes the meeting text and replaces it was the meeting invite login information.  Very annoying.

To add a few more observations.  I create an appointment in my calendar then use 'invite attendees' to move it to the other calendar.  When i press 'invite attendees' (either from a right click or by opening the appointment)  it imeditely adds the zoom meeting - but only sometimes.  I can do it 3 or 4 times in a row an no meeting is added then 3 or 4 times in a row and zoom is added.  it seems completely random. 

This happened to me repeatedly, then I I added some plain text on the first line of the outlook invite ahead of the "Zoom Default Invitation"  (apologizing for all the meeting invite resends), and somehow this satisfied zoom.   The update was sent this time with my modified invite template without changing it.    Not sure if this is a one-off or a solution, but thought I would share.