I can't use video backgrounds in zoom

Hi,Ansel

Please see below

Zoom Virtual Background system requirements – Zoom Help Center

Please try to update the driver to the version 26.xx.xx or higher, if your video chip is Intel HD620.

In phone you can't access it but in PC/Laptop follow below steps:

Step 1. You must signed In on Zoom:

Step 2: Access your Zoom Settings:Step 3:

Step 3: Select Background & Filters from the settings menu

Once you’re in the Settings menu, select the Background & Filters option from the menu on the left side of the screen. This will open up a sub-section of the Settings menu on the right side of the screen. Here is where we’ll choose a background. You can also add video filters in this section.

Step 3: Preview and choose your virtual background

To choose a virtual background, make sure that the Virtual Backgrounds tab is selected. This way, you can browse Zoom’s limited collection of preset video and image backgrounds. If you want to preview one of these backgrounds, simply click on its corresponding thumbnail icon, and it should immediately appear in the preview screen toward the top of your window. It’s important to note that if you want to see how your virtual background will appear while you’re in a video call, you’ll need to turn on your webcam while you’re previewing these backgrounds. That way, the preview screen will show a live stream of your face in front of the background instead of just the background itself. You’re also not limited to using Zoom’s preset virtual backgrounds. You can add your own images and videos by clicking on the Plus Sign icon next to Video Filters. A drop-down menu will appear, giving you two options: Add Image or Add Video. Choosing either will open your PC’s File Explorer so that you can select an image or video file from your computer. Once you’ve picked a background, simply exit the Settings menu. Zoom will automatically save your selection. If you don’t want to add a virtual background but simply want to make your actual background less noticeable or just hide it a bit, you can also blur your background. To do so, just navigate to the same Virtual Backgrounds tab in the Background & Filters section of the Zoom settings menu, and choose the Blur thumbnail option. It’s also worth mentioning that Zoom’s Virtual Background feature is optimized to function better with the use of a green screen. You can use the feature without a green screen, but if you have one, the quality is expected to be better. If you plan on using a green screen, be sure to tick the box next to the phrase I Have a Green Screen in the Background & Filters settings page to get the most out of your virtual background.

You can set your virtual background while you’re in a meeting as well. To do so, click on the upward-facing arrow within the Start (or Stop) Video Camera icon. In the menu that appears, select Choose Virtual Background. This will take you to the same Background & Filters menu from earlier.

More fun: How to add a filter to your Zoom video

Virtual backgrounds aren’t the only way to jazz up your Zoom meetings. Your backgrounds can also be adorned with a wide variety of preset Zoom filters. Here’s how to use them:

Step 1: Access the Background & Filters section of the Zoom Settings menu, as we did earlier.

Step 2: Select the Video Filters tab, and a wide selection of Zoom preset filters will pop up on your screen. Select a filter’s thumbnail to preview what a filter would look like on your screen, and a preview will appear in the preview screen at the top of your window. For some of the image filters, the software requires your face to display correctly on screen, so they won’t appear unless your webcam is on. For example, the pizza hat filter won’t show up until it can see a head on which it can place the hat.

Step 3: Once you decide on a filter, close the Settings menu. Your chosen filter will appear automatically on screen the next time you join a Zoom meeting.

Note: Like virtual backgrounds, users have the ability to change or add a filter while a meeting is underway using a similar process. Click on the upward-facing arrow in the Start (or Stop) Video Camera icon. A menu will appear on your screen. Select Choose Video Filter, and Zoom will take you to the same Background & Filters location in your Settings menu to pick your filter.

I CANT USE BLUR OPTION WHY?

my problem is, I can't add video background.

how to get a blur option and a video option

Don't know if this will help, but sharing my "Background and effects" experience as of today:

1. MacBook Air running MacOS Monterey v 12.7.6 - Zoom only offers the option of importing a still image.

2. Dell PC running Windows 10 - Zoom offers both options of importing images and/or videos.

This is probably baby stuff for a lot of you, but I took some captured video and my own and added them to the collection of my Zoom backgrounds. Click here to see what I did... I'm sure you can do better. Tom