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Newcomer
EAmon
Newcomer
January 19, 2022
Question

Grey Box over Sharing Screen

  • January 19, 2022
  • 3 replies
  • 0 views
Troubleshooting zoom - wondering if anyone else has experienced the issue where when sharing screen, your chat box/ zoom tool bar shows up as a grey box over the screen for participants - and how to avoid this but still be able to maintain chat ?

      3 replies

      Bitcoin_Shaman
      Community Champion | Employee
      Bitcoin_Shaman
      Community Champion | Employee
      January 20, 2022

      Hey EAmon thanks for reaching out!!

       

      I've had similar experiences to this when I wasn't fully sharing my screen i.e. only sharing certain applications. 

       

      Let me know if this helps!

       

      Thanks!

      F
      Newcomer
      FriendlyWebDr
      Newcomer
      March 8, 2022

      Someone said to turn off the  "optimize video" selection that appears when you open screen share. I haven't tried it yet but hope it works because those gray bars are terrible!

      Q
      Newcomer
      Quwenisha1
      Newcomer
      May 24, 2023

      SOLUTIONS FOUND: Its actually a security feature on zoom so that nothing is shown that you don't want, there is a way to make that feature blend in with the background. It solved the problem for me, video attached below.

       

      https://youtu.be/OQpR56a3pi0

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