Newcomer

Question

Duplicate Calendar meetings

Forum|Forum|3 years ago
June 10, 2022
10 replies
1 view

Hi - just started with Zoom today. When I set a meeting, it shows TWO meetings at the same time in my calendar.

What am I doing wrong? Thank you!

R

rn-zm

Community Manager

Hi @AnthonyM need a bit more info from you! Can you share the calendar service you're using for scheduling meetings? Suggest trying to remove the calendar integration and re-setup the calendar and contacts integration

M

Murato

Newcomer

@RN52_2 I have the same issue. Please note that I have many calendars, including two enterprise exchange calendars. I use zoom with my gmail account, but all meetings I set up get duplicated into one of the exchange accounts (always the same one).

also, when I use the zoom app to schedule a meeting and select outlook as the invite, zoom selects that exchange account automatically as the sender and though I change that to my gmail account, the invite still ends up in both.

Lastly, I have changed my outlook settings to default to the gmail account, but that hasn’t translated to zoom.

M

meriment

Newcomer

This is an integration issue between Outlook and Zoom. You could try scheduling the meetings directly in Outlook. There is also a Zoom app, Salepager, that lets you create Outlook calendar invites for your Zoom meetings that do NOT duplicate.

E

ebucher

Newcomer

I have the same problem. WHen scheduling appointments in Zoom and populating to my Outlook Calendar (in Windows), I get a duplication of the meeting. Deleting either of the meetings seems to delete the zoom meeting entirely and it ends up in the "deleted meeting" tab on the Zoom Web portal

K

katarinapekic

Newcomer

I have the same issue. Is there a solution?

K

kirstidory

Newcomer

I was able to remove the duplication from removing the integration. I do still have some duplication from shared calendars though.

K

katarinapekic

Newcomer

I'll try it out now! Thank you so much!

K

katarinapekic

Newcomer

As I looked at the connected apps now, I realized that I don't have any. I thought I had HubSpot but that's not the case.

J

Jack31

Newcomer

Steps to Reproduce:

Integrate Office365 Outlook and Zoom
Create a calendar event in Outlook with no Zoom link
Save the event
Notice in the Zoom application that there is one event
A minute later say "whoops forget to add a Zoom link"
Edit the original calendar event created in step 2 and using the Zoom Outlook add-in to add a Zoom Link and save
Notice in the Outlook calendar there is only 1 calendar event
Notice in the Zoom app there is are 2 duplicate events.

The problem is the original event with no Zoom link is kept.

Has anyone figured out a fix for this?

A

alanqlik

Newcomer

I am seeing duplicate meetings when using the Zoom Desktop. How do I determine how they are getting created? I am using Outlook desktop and I have office 365 install. Could the meeting be created from both and how do I determine which one?

L

lucasbmm

Newcomer

I am facing the same issue.
I have multiple Google calendars synced with Zoom. Whenever I schedule an event in Google, it only shows one event in that specific calendar in Zoom. As soon as I create a Zoom meeting with the Zoom extension on that Google event, Zoom duplicates it to all calendars, but only the original one shows up in Google. The same thing happens the other way around. When I schedule an event in Zoom, it duplicates it to all calendars, but in Google it only shows one event from the specific calendar in which I created the event.

What I noticed is that the issue only occurs when there is a Zoom meeting attached to the event. When there is no Zoom meeting attached, Zoom does not duplicate it.

M

MrIzzy

Newcomer

Has this been resolved for anyone yet? I am having the same issue. Invites with a zoom link attached to a meeting are automatically duplicated. One of them has a google calendar resource added to the attendee list, and one does not. It must have something to do with the room reservation integration.

N

nko

Newcomer

I had the same issue. It seems to have been resolved when I remove the calendar integration in Zoom. It seems to be caused by having calendar/zoom integration set up in both Outlook and in Zoom. So I used the steps in the link to remove calendar integration on Zoom and I left it only integrated in Outlook. Seems to be working perfectly now! I hope this fixes it for you too!

A

alanqlik

Newcomer

Thanks for the update, but I need to have Outlook and zoom integrated.

N

nko

Newcomer

To be clear, I still have Zoom Integrated into my outlook. It's kind of confusing but essentially the duplicated meetings were being cause because I was unnecessarily Double-integrated by having the integration set up both in outlook and also setting up the integration in Zoom. By Just keeping the integration on the outlook side, it fixed my problem and gave me all of the integration I needed and I no longer had duplicate meetings.

H

HarshD

Newcomer

Im experiencing the same issue and have to have zoom & outlook integrated. (Not using teams but using rest of O365). Using Web Outlook over mac

MGSR

Community Manager

Welcome to the Zoom community @HarshD! We're glad to have you here. You can try using the bi-directional calendar sync.
With automatic syncing, any Zoom meetings you create or change will instantly update across all your connected apps, like the Zoom website, Zoom app, and linked calendars. You can read more in this article. If you need more assistance, let us know.

Getting Started

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded