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Explorer
RussK
Explorer
October 18, 2022
Solved

default email address on invites

I use the Zoom app on my desktop to send invitation for Zoom meetings: I need to change the default email address as I am phasing out that email.  How to change it permanently to my new email address?

    Bort
    BortAnswer
    Employee
    October 18, 2022

    Hi @RussK 

    Are you referring to changing the email associated with your Zoom account, ie the email address you sign-in with? Or are you referring to the calendar service that you can export your meeting to and send invites through, ie Gmail or Outlook? 

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    10 replies

    Bort
    Employee
    BortAnswer
    Employee
    October 18, 2022

    Hi @RussK 

    Are you referring to changing the email associated with your Zoom account, ie the email address you sign-in with? Or are you referring to the calendar service that you can export your meeting to and send invites through, ie Gmail or Outlook? 

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      Explorer
      RussKAuthor
      Explorer
      October 18, 2022

      I have been scheduling through ZOOM and the invitation is automatically generated in Outlook using the initial email address I used when setting up the account. I have changed all of the email acounts I am allowed to change on my profile, but I cannot find a way to change the default. I am about to phase out that email address and need to use another.

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        Newcomer
        dixonconsulting
        Newcomer
        February 14, 2024

        His is a real problem and I see that there is no solution.  If I cannot resolve I will have to cancel this service and seek sign up with a new account, It will likely not be with Zoom though, seeing as their is not support offered for the Pro level user.  

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          Newcomer
          Wizzo21
          Newcomer
          June 13, 2024

          I have the same problem. When I generate a meeting, zoom opens an outlook message with the sender being an email address I no longer use. The drop down box only allows me to choose another email address that I don't want to use for this purpose. It is impossible to choose or insert another sending email address. Why is this not possible? Zoom allowed me to change the account email but does not allow that as the email address from which invitations re sent.

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          Newcomer
          jerrybaty99
          Newcomer
          November 19, 2024

          I don't see an answer.  Did anyone ever find a solution?

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          Newcomer
          meriment
          Newcomer
          May 30, 2025

          Within Zoom you can either default to the email associated with the calendar or the default no-reply one. To use either a general company email or a different one that your connected calendar you need to use smtp to send the invites outside of Zoom from a specified domain you control. If you are not a developer there is a Zoom app, Salepager, that can send invites from any professional email for you.

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          Newcomer
          jerrybaty99
          Newcomer
          November 19, 2024

          So I managed to stumble into the answer.  You have to change the associated calendar.  When you do that, it will ask for an email for that calendar.  The invites will then come from that email.

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