Can't adjust audio Input Volume in combination with Focusrite USB Interface | Community
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Newcomer
fritzphantom
Newcomer
December 5, 2021
Question

Can't adjust audio Input Volume in combination with Focusrite USB Interface

  • December 5, 2021
  • 1 reply
  • 0 views

I'm running Zoom 5.8.6 on a Macbook with 10.13.6.

I am using a Focusrite Scarlett 2i2 Usb Interface to record my audio.

 

The problem is that I am not able to adjust the "Input volume" bar when using the Focusrite interface. It always stays at minimum level and if I adjust it moves back to minimum automatically.

Automatically adjustment of input level is deactivated.

 

 

Does anyone know a solution for this?

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    December 10, 2021

    Hey @fritzphantom, if you don't mind if you haven't already try to install the Focusrite drivers for your device? https://support.focusrite.com/hc/en-gb/articles/207546105-How-to-install-Focusrite-drivers-on-Windows 

     

    Try installing and let me know if that helps! Also, check if Zoom has any updates as I would also suggest updating as well! 🙂

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