Break-out room not found in setting | Community
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C
Newcomer
Coecilia
Newcomer
February 3, 2026
Question

Break-out room not found in setting

  • February 3, 2026
  • 1 reply
  • 203 views

I am the owner of a Pro account since 2023. I had no need to use break-out rooms before. Now that my work requires break-out rooms I cannot find that feature. I’ve tried on my laptop and phone to no avail. I have email support, read articles, chatbot but no success. I have followed all the steps given by chatbot and the article that is: login into my account, go to the left had panel; click account management, click advance, click meetings there no such feature as break-out room under meeting to enable. what could be the problem?

      1 reply

      storyhub
      Community Super Champion | Customer
      storyhub
      Community Super Champion | Customer
      February 4, 2026

      In Version: 6.7.2 (26346) click more… > breakout rooms. You can also right click breakout rooms and select “pin to taskbar”.

      C
      Newcomer
      CoeciliaAuthor
      Newcomer
      February 7, 2026

      Thank you for attempting to help, I appreciate it. There is no Rooms any where to click on. I have gone through this over and over - it just isn’t there. I looked under Meeting, I looked under Advance, break-out rooms, nor rooms is anywhere to be found.

      C
      Newcomer
      CoeciliaAuthor
      Newcomer
      February 13, 2026

      @storyhub I am really sorry, but I have done exactly what you suggested it does not work. I am the owner of the account, I signed in to my Zoom web portal from Zoom.com with my credentials. There is no Breakout room to click on, it is just not there- no where to be seen. I’ve tried everything that everyone suggested including ChatGPT.

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