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Newcomer
May 12, 2023
Question

Automatically Save Closed Caption Transcript

  • May 12, 2023
  • 44 replies
  • 161 views

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a participant or host. Or at least a prompt. As it currently stands if I forget to save the transcript before I leave a meeting there is no way to recover it. 

 

Tyler

    44 replies

    Newcomer
    March 31, 2025

    The Google Meet version that I'm using with Google Education Plus is not perfect either.  I don't see the transcript as it happens. When I used the app Scribbl, I liked the way I could see the transcript as it happened.  I think Zoom has that.  It just needs to save it.  We will see if they make the change.

     

    Newcomer
    May 29, 2025

    I would very much like this feature as well. I use transcripts to feed into AI tools for summaries, etc. and I need this for meetings where I am an attendee rather than just the host. Please add a feature so that we can auto-save transcripts for meetings irrespective of if the meeting is recorded, we are the host or a participant or not.

    YaBoiB
    Community Champion | Employee
    Community Champion | Employee
    May 29, 2025

    Hello All, 

    At this time, Zoom does not have any plans to implement this feature to the Zoom Workplace Client (app).  The reasoning provided is that it could create compliance risks for certain customers and regulated industries, which is why the decision has been made with caution. 

     

    That said, your voices matter. If you’re able to provide use cases—explaining the practical value and impact this feature would have—we are more than willing to bring that feedback forward for deeper consideration. While I want to be transparent that there’s no guarantee the product or leadership teams will approve it, this thread has already gained visibility internally, which significantly helps your case.

     

    Although I wish I had better news to share today, I want you to know that I remain committed to advocating on your behalf. I’ll keep pushing your feedback forward and doing my best to represent your voice within Zoom.

    Thank you again for being part of this community.

     

     

    Newcomer
    May 29, 2025

    >it "can" break compliance for numerous customers and industries


    I'm sorry but this is a preposterous and completely ridiculous answer.  The transcript is already being created, in this scenario.  The user can be spamming the "save" button every 30 seconds.  And now the answer is that if the app basically pushes the "save" button for me at the end - that is a compliance issue?  If this is how your in-house legal thinks, then I'm sorry, the problem is on your end.
    As it turns out, I've been using otter.ai to make live transcripts, and they are better than the zoom transcripts. And they save automatically and continually.
    Without being able to see and always save transcripts, Zoom is of much lesser value to me now. I will probably cancel zoom and just use Google meet with otter.ai.

    BTW, just to add insult to injury, as I'm typing this, the forum software is indicating that my message is being auto-saved!! 

    "Your content was last auto-saved at 09:45 AM"

    What joke. Even zoom's own forum software auto saves messages.  Complete outrage.  Will definitely cancel.

    Newcomer
    May 29, 2025

    Similar request here for autosave of the transcript. It's a less intrusive way of capturing the conversation and remaining present during meetings. I use the transcript to summarize notes and action items for calls. This has become a vital tool for me. Removing the pressure of manually hitting that save button to capture the transcript - or losing it altogether if I'm disconnected unexpectedly - would deliver huge peace of mind and help with my AI-assisted workflow to keep the team aligned.

    Newcomer
    May 30, 2025

    Google Meet handles this concern about legality by posting this statement below, just fyi. I suppose when you record, people will know that. People should know if you are keeping a transcript. However you can do it--you just have to press save yourself.

     

    Newcomer
    September 17, 2025

    How about for hosts only?

     

    Please allow the host of a meeting to enable auto-save the transcription just like we auto-save chat!

     

    Thank you.

     

    ---

    [resolved]

     

    Workaround:

     

    1. Open Transcripts 
    2. Select Download

    This option is available even if the meeting was accidentally closed without saving the transcript.

     

    Newcomer
    September 17, 2025

    [resolved]

     

     

    Is it possible to share a bit more about the situation and why this request has not been implemented for hosts? Is it being considered? Is it on the roadmap?

     

    @YaBoiB Do you by any chance have any update from the product team? I've appreciated reading your patient questions and conscientious replies.

     

    @DavidMR Have you heard anything from your version of a request ? Is there a link to your request that others can +1 to?

    Newcomer
    September 25, 2025

    This is beyond me why this auto-save feature isn't available. I've lost transcript a couple of times now (forgot to save before leaving the meeting!) and this is hugely frustrating! I interview people for product improvements and then use transcripts to put a document together - transcripts are key in this process. 

    It is a lame excuse imo to say that there are regulations and legal concerns or whatever is Zoom's excuse, as main competitors have this feature and no concerns from there side. Really, it's just embarrassing for Zoom not to have such a basic feature. Sorry, very frustrated! 

    Newcomer
    September 25, 2025

    I totally just got burned 🔥 by this. I had never done it before. 

     

    After taking a look at this thread, I 100% agree there should be options to save at a time increment or when the meeting ends. 

     

    However, until that is available, just clicking the "Save Transcript" button is super quick and easy. It creates a new text document the first time and then overwrites the file each time you click it with the transcript updated to that point in time. 

     

    So basically, you can click it obsessively throughout the meeting in the hope that you capture as much as you can, without worrying about it creating a bunch of files that you don't need. 

    Newcomer
    October 15, 2025

    Has there been any resolution?  I have this same issue.  If I forget to hit save then everything is lost. My company has locked recordings so I can only use transcripts.

    Newcomer
    November 4, 2025

    Wow, there is a lot of passion here for the small but mighty transcript. I'm adding my voice as an advocate for an automated way for hosts/co-hosts to save the transcript without recording to the cloud.

    Our use case: A member of our account is embarking on a research project with clinical patients. They can't record the meetings or use AIC summaries for compliance reasons, but they can use the transcript. They take the raw transcript and code it for qualitative research. This is a longstanding research practice: interview subjects, transcribe the interview, code the conversation to turn the spoken words into data.  

    Newcomer
    December 2, 2025

    An auto-save feature for transcripts is absolutely necessary. It is unacceptable that this is still outstanding over 2.5 years after the initial request above.