Audio - Bose QuietComfort® Earbuds | Community
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C
Newcomer
Cyanne
Newcomer
October 20, 2022
Question

Audio - Bose QuietComfort® Earbuds

  • October 20, 2022
  • 3 replies
  • 1 view

I bought myself some Bose QuietComfort® Earbuds. They work on everything except Zoom. I’ve gone through all the settings I could find. And still can’t get them to work on Zoom. Any ideas?

I have a Mac laptop.

      3 replies

      CarlaA
      Community Manager
      CarlaA
      Community Manager
      December 20, 2022

      Ji @Cyanne ! I know it has been a while since you initially posted, and I apologize for just now seeing your post! When testing on a different computer, are you able to connect the earbuds? Keep me updated!

       

       

      Carla,
      Zoom Community Team

       

        C
        Newcomer
        CyanneAuthor
        Newcomer
        December 20, 2022

        That’s ok! I got it sorted, thanks!

        S
        Newcomer
        sandrinegdstc
        Newcomer
        July 31, 2025

        Hi, could you please let us know how you did it ? I still cannot do it on my laptop and this is a real issue for me. 
        Thanks.

        D
        Newcomer
        dan-ai
        Newcomer
        July 27, 2023

        I also just purchased Bose QC 2 earbuds and somehow they don't get audio from the Zoom app. However, I do get audio to the earbuds from the Zoom desktop. Other apps like Google Meet and Microsoft Teams also work fine. Somehow the Zoom app does not. And I can't find any settings in the Zoom app that allows me to select my earbuds for audio.

         

        @CarlaA Please advise on how to use my Bose QC 2 earbuds with the Zoom app

        A
        Newcomer
        Andrei-K
        Newcomer
        October 10, 2025

        Hello everyone!

        I’ve faced the same problem recently. It turned out that Bose QC connects to a PC using two profiles: headphones and headset. For communication purposes, the headset profile should be used. Some apps may select the headset automatically, but Zoom requires manual configuration. After I selected the headset in Zoom’s audio settings, I was able to use the device for calls and meetings.

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