Hello @Audra Kenneson,
Welcome to the Zoom Community! We’re glad to have you here.
This issue is most likely related to your internal email or calendar system, not a glitch in your Zoom account. Zoom Meetings sends calendar invitations based on the date and time you set when scheduling the meeting. If the invite you received is correct, but your trainers received invites with the wrong date, it could be due to:
- Calendar sync issues (e.g., Outlook, Google Calendar, or Exchange)
- Time zone mismatches between your Zoom account and your trainers’ calendar settings
- Cached or duplicate calendar entries in their email/calendar system
To resolve this and send a new, correct invite:
- Delete the Incorrect Invite:
- Your trainers should remove the incorrect calendar event from their calendars.
- Resend the Correct Invite:
- Go to your scheduled Zoom meeting in the Zoom web portal.
- Click on the meeting topic to open the meeting details.
- Click "Copy Invitation" to copy the meeting details (including the correct date and time).
- Paste this information into a new calendar invite (using Outlook, Google Calendar, etc.) and send it to your trainers.
Alternatively, you can use the Add to Calendar option in Zoom to generate a new calendar invite and send it directly.
For step-by-step instructions, see:
Inviting others to a Zoom meeting
If the issue persists, double-check everyone’s time zone settings in both Zoom and your calendar system.
