Zoom Events Tickets API: No confirmation email sent to registrants | Community
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Newcomer
January 6, 2026
Question

Zoom Events Tickets API: No confirmation email sent to registrants

  • January 6, 2026
  • 0 replies
  • 6 views

Hi,

When using the Zoom Events Tickets API (POST /v2/zoom_events/events/{eventId}/tickets), tickets are created successfully, but no confirmation email is sent to registrants.

With the standard Webinar API (POST /v2/webinars/{id}/registrants), confirmation emails were sent automatically.

Is there a way to trigger automatic confirmation emails when creating tickets via the Zoom Events API?

Or is this a known limitation?

Thank you.