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Newcomer
mdale
Newcomer
January 10, 2022
Solved

Zoom Events - Registration

  • January 10, 2022
  • 3 replies
  • 2 views

Hello,

 

We created a Zoom Event and as far as I can tell via settings, anyone with the event link is able to register.  However, we're getting notes from the community that unless they have our email address domain, they get an "invite only" message when visiting the event page. 

 

Screenshots below of our settings and of the response community is getting.

 

Any idea how to solve?

 

Thanks!

    Best answer by igorn

    Hello!

     

    From the ticket creation screen, you might be restricting the tickets to only invited individuals. Check the setting that is referenced in the attached screenshot.

     

    3 replies

    igorn
    Employee
    igornAnswer
    Employee
    January 10, 2022

    Hello!

     

    From the ticket creation screen, you might be restricting the tickets to only invited individuals. Check the setting that is referenced in the attached screenshot.

     

    DeniseLahat
    Community Champion | Customer
    DeniseLahat
    Community Champion | Customer
    January 26, 2022

    The ticket type you have created limits the people who can register (see screenshot).  You can easily add another ticket type.  You cannot change the restricted ticket once tickets have been sold.

    S
    Newcomer
    spielfeld
    Newcomer
    February 15, 2022

    Did you solve your problem? I have the same one. 

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