Save chat settings in Zoom Events

Forum|Forum|5 months ago
September 9, 2025
1 reply
12 views

Hey y'all! I am using Zoom Events for the first time and I really like the UI and setup. However, I cannot find how to enable the ability to copy or save chat messages. The Save Chat menu option is disabled when in the webinar, and it's not there in the chat options when I click the three dots or in More under participants.

In my personal Zoom account, copying and saving chat messages is enabled, but I've gone through all the settings in Zoom events and can't find it. Am I missing something? Where would it be? Please help!

Webinar settings

Best answer by ArvinG

Hey @loupetron – Just to clarify, this setting is actually controlled at the host’s meeting/webinar level in the Zoom portal, not inside the Events Portal. To update it, the host will need to log into the Zoom Admin Portal, then go to: Account Management → Account Settings → Meeting or Webinar tab → Chat settings. From there, make sure the toggles for allowing participants to copy or save chats are turned on.

Thanks!

ArvinGAnswer

Employee

Hey @loupetron – Just to clarify, this setting is actually controlled at the host’s meeting/webinar level in the Zoom portal, not inside the Events Portal. To update it, the host will need to log into the Zoom Admin Portal, then go to: Account Management → Account Settings → Meeting or Webinar tab → Chat settings. From there, make sure the toggles for allowing participants to copy or save chats are turned on.

Thanks!

MGSR

Community Manager

Hi @loupetron! I wanted to let you know that I’ve marked @ArvinG's response as the accepted solution, as I believe it answers your question. If you have any more questions or need further clarification, feel free to ask.

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