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washingtonsoil
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January 16, 2024
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Adding custom email communication Zoom Event

  • January 16, 2024
  • 1 reply
  • 8 views

I am looking to add an additional email communication to send to registrants leading up to the event. 

 

At the moment, I am unable to find the area where I would be able to create another email communication. I can only edit the ones already created. Is this something that is possible? I would like to send a reminder prior to the events starting each day instead of just the first session and send a reminder 2 weeks before the first session. 

Best answer by Ray_Harwood

Hello again, @washingtonsoil.

 

Unfortunately there is no capability to add an email that is not already in the Attendees or Other Emails section of Communication -> Emails menu:

 

It is possible to customize the timing of some of these emails by going into the Email Editor.  You might want to review this Zoom Support article for additional info:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057915 

1 reply

Ray_Harwood
Community Super Champion | Customer
Ray_HarwoodAnswer
Community Super Champion | Customer
January 18, 2024

Hello again, @washingtonsoil.

 

Unfortunately there is no capability to add an email that is not already in the Attendees or Other Emails section of Communication -> Emails menu:

 

It is possible to customize the timing of some of these emails by going into the Email Editor.  You might want to review this Zoom Support article for additional info:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057915 

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