Opening doc requiring new signin | Community
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Newcomer
March 12, 2026
Question

Opening doc requiring new signin

  • March 12, 2026
  • 1 reply
  • 6 views

A doc that has always opened in zoom from a link is now opening a window asking for new sign in when zoom already opened. It may have to do with a password change after apparent hack into my login but not happening with all docs.

 

    1 reply

    tom cary
    Newcomer
    Newcomer
    March 12, 2026

    This can sometimes happen after a password change or security reset. Try signing out of Zoom completely, clearing your browser cache, and then signing back in. Also check if the document link is tied to an old session or account permission.