CSV Issues Due to Zoom Events Addition | Community
Skip to main content
Newcomer
August 26, 2021

CSV Issues Due to Zoom Events Addition

  • August 26, 2021
  • 2 replies
  • 0 views

The addition of the Zoom Event licensing has created problems when re-uploading a user CSV.  With over 280 sub-accounts in our environment this is going cause us a major issue as we need to update users before our contract renewal.  Before the issue started occurring an admin could export their users to a CSV, make the necessary changes, and then re-upload under the "update users" tab.  Thus importing the changes.  Now when we try to re-upload it errors out because it's missing the Zoom events field.  Even more frustrating is that the "download sample CSV link" is correct.  I opened a ticket on this, but the solve provided was really a workaround.  Export the users, and manually add the Zoom Events column.  Has anyone had this same issue?  If so do you have any other suggestions?  I'm going to have to explain this manual workaround to 280 admins, and I need to be able to communicate the process as clearly as possible.

    2 replies

    Pat_laMorte
    Employee
    Employee
    August 26, 2021

    As promised, this is with the team now.. 

    TETN_RobAuthor
    Newcomer
    August 30, 2021

    Thanks Pat!  Appreciate the assistance on this.