Zoom version | Community
Skip to main content
E
Newcomer
eugesacca
Newcomer
April 7, 2023
Question

Zoom version

  • April 7, 2023
  • 1 reply
  • 1 view

I have windows 10 on my laptop. I cant to login to Zoom desktop application because I have the old version . I tried uninstalling and reinstalling the latest version 5.14 using the zoom_amd64.deb installer but i cant do...

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    April 8, 2023

    Welcome to the Zoom Community, @eugesacca.

     

    I’m not sure what the .deb file extension is, but pretty sure it’s not the correct installer. Try doing a fresh install by visiting zoom.us/download. If that doesn’t work, try uninstalling whatever Zoom version that is installed from your device first, and try installing from that URL again. 

    Take a look at this Zoom Support article for additional guidance:

    https://support.zoom.us/hc/en-us/articles/14548650556429-Troubleshooting-issues-with-Zoom-update-and-installation 

     

     

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.