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Explorer
Apr 9, 2026 11:23 AM UTC
Solved

Zoom app remove question

Hi, 

The computer has zoom app which installed in someone, but perhaps I can not login by the account. Is there tool or command which can remove the previous zoom app clean? Thanks.

    ExpertswhoJohn
    Community Super Champion | Customer
    Apr 24, 2026 10:28 AM UTC

    hi ​@ektrontek1 and ​@Lilly Rowling 

    Uninstalling Zoom just remove the program and not many of hte supporting files.

    THere is a utility called clean zoom which will reset everything.

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065146

    all the best

     

    John

    3 replies

    aluyun
    Community Manager
    Community Manager
    Apr 13, 2026 10:06 PM UTC

    Hi ​@ektrontek1,

     

    To completely remove the Zoom app and all its components from your computer:

    1. Open the Zoom desktop app.
    2. In the toolbar at the top, select Zoom Workplace.
    3. Choose Uninstall Zoom Workplace from the drop-down menu.
    4. Click OK to confirm and uninstall the Zoom app and all related components.

    This will ensure a clean removal of Zoom from your computer. 

    You may check this link for more information.

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    Lilly Rowling
    Newcomer
    Newcomer
    Apr 24, 2026 10:22 AM UTC

    Yeah, just uninstall it, it will remove everything related to Zoom. But why are you just removing it.

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    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    Apr 24, 2026 10:28 AM UTC

    hi ​@ektrontek1 and ​@Lilly Rowling 

    Uninstalling Zoom just remove the program and not many of hte supporting files.

    THere is a utility called clean zoom which will reset everything.

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065146

    all the best

     

    John

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