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I
Newcomer
IanMichaelf
Newcomer
December 3, 2024
Question

Freelancer Virtual Assitance and reporting

  • December 3, 2024
  • 3 replies
  • 0 views

Anyone can refer a freelancer in Latam a power user of Zoom Contact Center who can help us with a few projects? 
We r seeking someone to deliver fast prototyping and dev work when it comes to deploying IVR - Virtual Assistant and reporting needs. 
Any leads will be appreciated. 

3 replies

T
Partner
TCSDIRZCC
Partner
December 23, 2024

What are your requirements?

 

I
Newcomer
IanMichaelfAuthor
Newcomer
December 23, 2024

We are looking to explore and experiment with a few self serve journeys using IVR to improve routing and first call resolution and improve AHT. 

We also want to have a partner to request and develop custom reporting for both Zoom CC and Zoom Phone and support to push that into dashboard and or our own BI tool. 

 

T
Partner
TCSDIRZCC
Partner
December 23, 2024

We may be able help you, look me up here.

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