Call Summaries aren't Populating on Salesforce | Community
Skip to main content
New Member
August 26, 2026

Call Summaries aren't Populating on Salesforce

  • August 26, 2026
  • 0 replies
  • 16 views

Hi There,
I have recently Integrated  salesforce with Zoom Contact Center through Zoom For Lightning App.
I have established Oubound calls  and I am able to get the Summary of the call, But I am not able to see that summary on the Session History Object Record.

Please correct me if I am wrong, the Summary should be populated on Session History record.