Question
Agent Time Clock
Is there a report in the Zoom Contact Center that tracks agents time as a time clock? For example, if an agent logs into a campaign and logs out the platform tracks agent's activity. Talk time, wrap up time, etc.
Is there a report in the Zoom Contact Center that tracks agents time as a time clock? For example, if an agent logs into a campaign and logs out the platform tracks agent's activity. Talk time, wrap up time, etc.
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