Zoom System is not Sending Confirmation Emails For a Changed Email Address

Hello @Singularity,
My name is Brandon. Thanks for joining the Zoom Community! Are you going to your profile page  https://zoom.us/profile > then sign in > clicking the edit button and then changing your email address there? 

Are you a part of an organizational account or is this your account singularly?

 Regards,

Brandon

Yep, but the system is not sending either a confirmation email or passcode reset emails.  Having no access to live support is causing me to look at other options given it's a paid service.

Have you tried to resend the confirmation email?

• Sign in to the Zoom web portal.
• In the navigation menu, click the Meetings or Webinars page.
• Find the scheduled session you wish to edit and click on the topic.
• Click on the Invitations tab (for Webinars) or the Registration tab (for Meetings).
• Find the Manage Attendees (Webinars) or Manage Registrants (Meetings)section and click Edit or View on the
• right-hand side. This will open the list of registrants for this meeting or webinar.
• Click on the Approved tab (this may not be visible if using automatic approval) and find the name of the registrant.
• Click on their name and then the Resend Confirmation Email button to send the confirmation email to the registrant again.

Regards,
J Wick

I am not receiving any ZOOM confirmations at my email address. I did NOT change my email address.   I went into my settings and made sure I had checked to receive invites.  Somehow it was turned to NEVER receive.  That was done by ZOOMs system keepers, not me.  I went in to RESET my Password.

I've waited for hours, ZOOM has still sent me a link to reset my Password. The people who sent me an invite are completely confused on why I can't receive a CONFIRMATION and so am I.  They have reached out ZOOM Support with no resolve.

It's a mess folks.  Why do you have to change things that were working fine before.